1) I spend my time listening and making others feel special rather than telling them how great I am.

2) I understand that relationships are built on trust, and trust takes time to develop.

3) I think that the best way to differentiate is to be honest, caring and hardworking.

4) I usually identify areas of shared interest and create opportunities for everyone to be a winner.

5) I provide encouragement, show concern, listen with interest and instill a strong set of values.

6) I always treat my clients with dignity and respect.