Stephen Burrell

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You need to care

Sales persons, I have very bad news for you! Buyers only buy from you for two reasons:
1. Awareness - they know you exist, and
2. Trust - they trust you.


The thing about awareness is that they are making anymore of it. Nowadays, we are getting more and more focused on keeping our attention to ourselves and not giving it to whatever shows up, for example, Senate election in Georgia (USA), the most recent pandemic lockdown restrictions in the UK, etc.


Marketeers have a history of just taking attention and just wasting it, going forward I hope that marketeers will begin to treasure, grow and nurture our attention. And these marketeers will perform better than those who just go around creating panic and emergencies. Marketing campaign: “I made this and it was really hard. Look at me and buy it, as you owe me your attention.” There is no humility, there is no generosity and there is no connection. I think that it would make more sense to patiently try to earn the attention of the people we seek to serve.