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Some people are good at negotiating for their own interest and some people are not. Which one of these two types of people do you want to be? One of your main jobs in life, one that will lead to increased levels of self confidence is to become more effective in influencing others by learning great negotiation skills and choosing good questions to ask. I think the best negotiators all have basically the same characteristics and qualities, they are pleasant people, they are warm, friendly, and humble. You have an automatic tendency to trust someone with great negotiation skills and feel what they are asking for is in the best interests of both parties.
Skilled negotiators are usually quite concerned about finding a solution or an agreement that is satisfactory for both parties. They look for “win-win” situations, where both parties are happy with the results of the negotiation. It’s imperative that you choose good questions to ask and try to understand what both parties are trying to achieve from the negotiation. I think that finding good questions to ask about a customer’s needs is the only way you will be able to find out what exactly is important to them in a negotiation. And it is important to show the customer other benefits they are receiving.
Good negotiators are patient, and they concentrate first on getting agreements on all the parts of the contract that the two parties have in common, before they go on seeking for amicable ways to settle the other issues. Good negotiators also take their time to prepare good questions to ask to get clarity and understand each point as they go along to ensure that there are no confusions later in the negotiations. Remember, price is not always the most important thing in negotiations. Contact me via e-mail for negotiation training and workshops.