I think that it’s a universal human desire to be heard, to have one’s unique identity recognised and seen as worthy. Therefore, I have always made a point of showing an interest in the history, culture, and people of the the places I have visited. Believe it or not, I really do not like speaking about myself.

Last night I was asked the question, “What do you really do?
I replied, my mission is to inspire organisations by showing them how to simultaneously deliver happiness to their customers, employees and community in a long-term sustainable way. As I think the smartest selling tools add value to existing systems and processes, I do this by using the 4 D’s (discover, define, develop and deliver).