Stephen Burrell

View Original

Always try to change things for the better

You can use data, data and more data if you are serving people. Are you aware that every single click you make, everywhere you go is now recorded in a database? And more than that, there is software that allows the marketer to watch while you are shopping, watch you while you rage click on a button. You can get a report that tells you that 28% of the visitors pressed on this button first, we are watching everything. The direct marketer is busy moving tiny little pieces around to try to get a 3% boost, but the intuitive marketer can see how people are interacting and discover what they are seeking. We are stuck in the same circle to see which parts work and which parts don’t.


The purpose of marketing is this generous act of helping people figure out their problems and solving them. The only way to this is to keep doing it and the internet has made it cheaper, faster and easier to do than ever before. The big takeaway is just do it, get the feedback from those people - see how they behave, see how they buy, whether they buy it or whether they don’t. Listen to what they tell you, listen to the questions they ask and the objections they may have, learn from that and do it better the next time and never stop. We don’t have the power to do things to people against their will, contact me via e-mail to arrange a meeting about your organisations use of data.