Sugar coating things and pretending problems will just go away on their own is nice, but it’s not something we do in my network. As entrepreneurs we are used to wearing different hats, for example, sales, marketing, operations and finance, etc. and we use CRM tools to help us mange our sales processes. Your number one goal in sales is to make your customer as successful as possible and as long as your motivation is to help the customers win, you will always win in sales.


I recently watched Susan Cain’s “The Power of Introverts” Ted Talk and was reminded about what a nightmare it must be for a shy person when working with outbound sales. Constantly making excuses to avoid making that call or sending that e-mail. It must be hard to continuously have your sales pipeline full of new opportunities when reaching out to strangers is hard for you. This does not mean that introverts are not good salespersons, as I have found that introverts are better listeners than extroverts. Contact me via e-mail for sales training and workshops.