It’s a cognitive process
Drawing from my own life experiences, I believe we can benefit greatly from the diversity around us. I think about diversity as both the social categories people bring, such as religion, race, gender, ethnicity, sexual orientation, and age, and also the characteristics we use within organisations to identify similarities and differences among individuals. These characteristics might include job functions like marketing or finance, or aspects of seniority, such as when someone joined the organisation or under which CEO. We often use these differences to make predictions about people. Are we taking advantage of the diversity that we have?