There is no substitute for good customer service! The real work begins after you have made the sale, now is the time to render good service. I have found that excellent service leads to multiple sales as one good customer properly taken care of, will open doors for you, you can’t open by yourself. Take care of all the details: Sales, service, follow up, contact, etc. Ensure that you keep in contact after you have made the sale as this will make a tremendous difference in your results.