I think that before you begin to communicate with anyone you have to know who you are communicating with and what’s important to them - always start with the other person in mind. As it’s the season of goodwill, here’s a few questions to consider in terms of communication:

-       Who is this for?
-       What’s in it for them?
-       How much do you know about them?
-       Can you meet them where they are?

Being an effective communicator is an invaluable leadership skill that goes far beyond having an even temper or providing concise directives. It relies on a thoughtful combination of empathy, accessibility, approachability and a genuine level of care and compassion for your team. Take your team on a short journey and land them in a better place than where they started. In essence, a strong communicator is a conscious communicator, and a conscious communicator is well on their way to becoming an incredible leader.