Cultural intelligence (CQ) is an essential capability for inclusive leaders and in building successful relationships. Those who learn how to connect and become connectors will prosper in a connected economy.

What are the 4 components of cultural intelligence?
The framework for cultural intelligence consists of four parts: knowledge, strategic thinking, motivation, and behaviours.  

• CQ Drive: The motivation to learn about new cultures.

• CQ Knowledge: Understanding how cultures influence what people say and do.

• CQ Strategy: Having a plan to respond to cultural differences.

• CQ Action: Behaving in culturally sensitive ways, including handling any difficulties that arise.