My heroes have always had a "growth mindset”, believing they can learn, grow, and change throughout their entire lives. It’s incredibly refreshing to be the designer of what happens next and not being a pawn in the system. First you have to take responsibility, then you need to find an interesting problem, then you take your customer on the journey to solve their problem. Never use fear, shame, and anger to get people to do what you want you want them to do.

We all remember the saying, “failure is not an option!” and if this is the case, then neither is success. Therefore, what we need is a process that you can do over and over again. And the fuel you need for that is possibility, because if we can see it in our heads that it’s possible then it’s easier to own it. This is possible and once it’s possible then you can be responsible, and once you can be responsible, then you can build a process. Don’t seek perfection, seek possibilities.