It’s not just about omni-channel, it’s about customisation, community, and content. Individuals with unique personal goals and achievements brought together to form global communities. I think the best way to build a community is to ask for help and only ask when you are ready to listen. For example, my cousin, Rocky released his book, “From Rock to Riches: Using the WEALTH Formula” this week. The book describes his journey from the Jamaican countryside to financial independence in the UK. With the support from family, friends and acquaintances the book is currently number one on the bestseller list in eight categories on Amazon.