Researchers from Carnegie Mellon, M.I.T. and Union College discovered that good teams generally did two things:

1. When working on tasks, teammates all got the chance to speak, and no single person dominated the conversation.

2. Teams had high "average social sensitivity." In other words, individual team members were able to correctly interpret fellow teammates' expressions, tone of voice, and nonverbal cues. This led them to be more sensitive to teammates feelings during communication.

Contact me via e-mail if you would like to know how you can apply these findings to your workplace.