Joseph Grenny

A is for accountability

As debate rages about restarting economies, one critical element is absent from discussion. In his Harvard Business Review article, Joseph Grenny suggests that the heart of a high reliability culture is immediate peer accountability. The predictor of our success or failure will have less to do with when businesses open their doors and more to do with how often people open their mouths. I think greater transparency is needed to generate respect, trust and support. Do you accept accountability for the actions of your organisation and for their metrics of value creation?