Cultural intelligence (CQ) is an essential capability for inclusive leaders and in building successful relationships. Those who learn how to connect and become connectors will prosper in a connected economy.
““Cultural intelligence: an outsider’s seemingly natural ability to interpret someone’s unfamiliar and ambiguous gestures the way that person’s compatriots would.””
What are the 4 components of cultural intelligence?
The framework for cultural intelligence consists of four parts: knowledge, strategic thinking, motivation, and behaviours.
CQ Drive: The motivation to learn about new cultures.
CQ Knowledge: Understanding how cultures influence what people say and do.
CQ Strategy: Having a plan to respond to cultural differences.
CQ Action: Behaving in culturally sensitive ways, including handling any difficulties that arise.