Whenever you are the first one out of the gate, you will have to break through that metaphorical plate of glass. I mean you will have to go through deep scrutiny and answer questions, for example, “What does this mean? Why did you say (or write) that? Are you insulting us? etc., etc.” Selling a service is vastly different than selling products, and the main difference is that a product business sells physical, tangible objects, whereas a service business provides value through intangible skills, expertise and time. Image and message are sometimes more important than execution. Even though I think that if you can show your products in a picture, illustration or in real life, it will help your presentation. Vision drives everything and without one, you will get lost.