A key question

Yesterday, I was asked a fantastic question: What change are you seeking to make?
I answered: This is a key question when working with clients to help them create personal development plans. If you are going to show up in person in real time, whether at an event or even making a presentation, you are performing. And I think our goal is not only to deliver information but also to deliver emotion with the purpose to cause a change in the people who are listening to you.  

“You can’t build a reputation on what you are going to do, but you can build a solid reputation on doing what you say you will do.”
— Burrellism