Clarify the purpose

Image c/o Indi Young’s book “Practical Empathy”

I was born with practical empathy, the ability to see people for who they are and what they really want. I’m always trying to understand:

•           Why are things the way they are?


•           What are people looking for?


•           Why is this layout the way it is?


•           If it is not working on me, why is it working on other people?