Diversity is about differences, inclusion is about embracing those differences. The hard truth is that to find new solutions to old problems we must often work with people we don’t really understand. What makes matters worse is that we often do not appreciate the value of diversity when we see it. I won’t pretend this is easy, as I think that people are not afraid of failure, they are afraid of blame.

“Having an outsider around helped us solve problems, but don’t expect us to be grateful, or even to notice anything other than social discomfort.”