quality

Developing good taste

Perfectionism is different from the concept of perfection. Perfectionism is the idea of holding back because you don’t want to proceed and using imperceptible flaws as an excuse to hold back. This is different from saying something is "not good enough." The words ‘good enough’ simply means it meets the required standards and it doesn’t have to be better because if it was better, it wouldn’t qualify as "good enough." I think the way to develop good taste involves actively sharing creations with the world, observing what connects and what doesn't and it's through this process that one refines their understanding of quality.


Fit for use

Is it worth more because it has my name on it?

Good quality does not mean luxury. Luxury means it’s expensive and you paid extra happily. In my opinion, luxury is a useful thing and there are a lot of luxury brands who do really well. On the other hand, quality means that this product or service meets the specifications and expectations, for example, what’s the difference between a Rolex and a Casio watch? Rolex is a luxury watch and if you can’t afford a Rolex, it may be a better quality to buy a Casio because it meets specifications and does what it says it does every single time. Making something of quality simply means did you define the specifications accurately and I think that we can all agree that that’s a requirement


Fear can be toxic

Vision.jpg

Many business people believe that their success is solely dependent on their product and services. What I have learned through my experience is that what is going on outside of the organisation also matters. I think positive emotions are consistently associated with better performance, quality and customer service, and this is true, irrelevant of the industry or roles within the organisation.
Try adding the following words to your vocabulary:

  • I can

  • I will 

  • I know

  • I believe

  • I dream 

  • I am confident 

  • All things are possible