It's not merely about the individual events or their intensity; rather, it revolves around the aspect of consistency. It’s an accumulation of lots and lots of little things that any one by themselves is innocuous and useless leadership practices. When executed consistently and in conjunction with other minor gestures, for example, making eye contact with employees when greeting them in the morning. In my experience, the organisations that flourish under the guidance of leaders attuned to their internal culture and bottom line do so because they understand consistency in the mundane, day-to-day grind is what makes everything work. I think that it’s these practices that transform into the backbone of successful leadership.