You just never know
Sometimes it’s hard to behave with patience when the rest of my life is run on efficiency. If you understand yourself then it should easier to put yourself in somebody else’s shoes, for example, if they are having a tough time or are angry, it’s a good idea to not just dive in and respond to their behaviour. It makes more sense to stop and think about why this person is behaving like that and ask yourself where this behaviour is coming from? Understand it, and if they are just responding emotionally to something and you respond emotionally in return, this behaviour will not get you anywhere. So, it makes sense to hold back, wait and find out the real reason for their outburst.