The success gap between emotionally intelligent leaders and those who remain unaware is striking. According to Daniel Goleman, emotional intelligence accounts for 90% of the difference between exceptional leaders and average ones. However, while emotional intelligence (EQ) is essential, does it fully equip you to lead a diverse team effectively? I think EQ is vital for managing the challenges of navigating a group with varying opinions, values, and needs. Yesterday, I had an insightful conversation with a cultural intelligence (CQ) expert, which made me realise that building trust within a diverse team also requires CQ.