I always hold a discovery session with each client and during these session’s I ask questions like:

Where do you come from?
What’s it like in your world?
Who are you?
What traditions and values are important to you?
What might be holding you back?

I think it’s important to understand their cultural background and values. While we may never fully understand someone else’s culture, we can approach it with genuine curiosity and empathy, inviting clients to bring their whole selves into the conversation.