I think that to grow and improve your skills, you must have the courage to face your fears. This leads to fostering co-responsibility and creating spaces to bridge differences, for example, Japan has an ageing population and a fascination with technology, and this has led to the development of companion robots. Sales professionals must allow their clients intellectual oxygen to express what’s going on in their heads. Today, it is not enough to say in words that your organisation makes a difference. We want a visible proof of the responsibility an organisation says it takes. Contact me via e-mail for a workshop regarding your organisation’s approach and execution strategies.