Want business success?
It starts with quality people on your team. Incorporate these 5 principles into your leadership style to improve team performance and foster a positive work culture: Be kind, be competent, help people succeed, be authentic, and listen.
Create, test and revise
I’m in London and have been reminded that future proofing your business facilitates scalability, flexibility and provides a fertile bed for transformational activity. I have a passion for leading business process improvement and transformational initiatives through smarter use of technology, high performance teams and customer engagement. I think that business value is achieved by delivering outcomes that provide an excellent customer experience and a product or a service that aligns with the customers’ need. I believe one must also remain diligent regarding current business needs, the processes, the systems, and the technology, and these needs are *iterative, and the channels of delivery must evolve in response.
* The iterative process is the practice of building, refining, and improving a project, product, or initiative. Teams that use the iterative development process create, test, and revise until they're satisfied with the end result.
One never stops learning
c/o Adobe stock photo’s
Understanding how to build a sales team both inside and outside is an incredible gift. Personally, I thrive in an environment where I can meet and work with great people, and this may have emerged from my sporting past. Everything I do, I really want to do well. Football is a performance game just like sales, whether you win or lose, you are measured by your performance. Sales is about getting better every single day, developing your skill set and putting them into practice.
I’ve led sales teams of representatives (agents and distributors), customer success (back office), product managers, marketing department. My strengths are understanding a business and people and my weaknesses are understanding the corporate politics in organisations. Contact me via e-mail in confidentiality and let’s arrange some sales training for your team.
“You never stop learning. If you have a teacher, you never stop being a student.”
Crucial Conversations Training
Did you know that I am a certified Crucial Conversations Trainer?
Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional and risky topics - at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions and then act on your decisions with unity and commitment.
What Is a Crucial Conversation?
A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations - when handled poorly or ignored - lead to strained relationships and dismal results.
What Does Crucial Conversations Training Teach?
Crucial Conversations teaches participants how to:
• Speak persuasively, not abrasively
• Foster teamwork and better decision making
• Build acceptance rather than resistance
• Resolve individual and group disagreements
Who Needs Crucial Conversations Training?
Does your organization suffer from taboo topics, deference, disagreement, analysis paralysis, information hoarding, office politics or alienation? Is your organization battling declining productivity, safety violations, low morale, reduced quality, poor customer satisfaction or other bottom-line concerns? Then you, your team, or your organization needs Crucial Conversations Training.
My aim is to guide teams, leaders and entrepreneurs on how to focus on your company’s performance and culture by integrating open communication into the heart of your business. Crucial Conversations workshops are two days and ideally have a minimum of six participant. For further information please contact me.
