How do you connect with the younger generation?
I find it quite easy because the younger generation is also purpose-driven. Like them, I want to work with organisations that value human connection and prioritise human values. I want to engage on a personal level, sit down, have a conversation, and enjoy a cup of coffee (or tea), even if we eventually part ways professionally. It’s important for me to separate the business side from the human side, which can be challenging at times. But for me, the psychological aspect, I mean the human connection is what matters most.
In today’s digital world, where there is an obsession with smart devices and social media, everything is open and instant, which can add complexity. I focus on the emotional well-being of all employees, ensuring they are balanced. I think with social media, even small issues can escalate quickly, and criticism can spread widely, therefore, it's essential to stay emotionally resilient in such an environment. I’m there for you with a quiet ego and an open mind.
Cultural fluency
Have you ever tried to suspend your own involvement and just observe what’s going on?
Yes, one of the advantages of growing up in the inner city of London as a Black person is that you are exposed to a whole host of stereotypes. The only things I have is honesty and openness, therefore, I learned so much from listening to people. I learned that there are two major streams of self-awareness: “me,” which builds the narrative about our past and future; and “I,” which brings us into the immediate present.
Keep an open mind
I think one of the most important roles of the leader is to immediately intervene and remove the obstacles so that the team can advance towards the corporate goals.
“If all mankind minus one, were of one opinion, and only one person was of the contrary opinion, mankind would be no more justified in silencing that one person, than he, if he had the power, would be justified in silencing mankind.
”