The future of coaching is likely to be influenced by the rise of AI and automation. Imagine AI taking the lead in a coaching session, asking questions like, "What's on your mind?" or "You spoke about this two weeks ago, but what feels like the real challenge here for you?" With enough context, AI could analyse conversations, follow decision trees, and offer thoughtful prompts like, "What else?" repeatedly, drawing out deeper insights. This kind of interaction could effectively simulate human coaching, potentially achieving similar outcomes a significant portion of the time. As a coach, this raises an important question: Where do you offer unique value in the coaching experience that someone can't get from chatting with their AI assistant?
Shaping the future
As time goes on, an increasing number of business inquiries will shift towards behavioural and psychological aspects. I think this shift is due to the growing recognition that relying solely on past data to forecast future behaviour is becoming less reliable. Consequently, a significant portion of business inquiries will essentially transform into marketing questions, and as a result, it will become essential to give marketing a higher priority in the business hierarchy. The significance of marketing in terms of driving innovation and facilitating change has now been amplified by a factor of five.
This is not just noise
Operational Excellence has been describes as delivering leading performance across all measures of value by consistently executing the strategy.
Consistent execution requires two components working together:
1. The systems in place to manage the work to be done to execute the strategy
2. The culture that drives how well and consistently the work is done.
What are the basics and fundamentals of excellence in your space?
In my experience, personable people tend to be more successful as I think everything revolves around people, networks, and communities because we all value something. Regardless of what business you are in, everything starts with the people, and yes, I know this may change in the future but I’m a humanist. Everybody uses different tools and means; we all have different mentalities but in the end it all revolves around people, so I’ll continue to focus on the human aspect. Contact me via e-mail when you would like some guidance in helping you connect with your customers on an influential and human level.
R.E.S.P.E.C.T
“Successful people work hard to earn respect, but they freely give it to every human being they come across. Showing respect, even to people who haven’t earned it earns you the respect of people who have.”
Love Is A Dirty Word In Business
For many, love is a dirty word in business. Bringing love into the workplace, it’s platonic, but it’s there. I love these people and I am going to support them doing great work and we are going to do this together. According to Richard Branson, “Customers should not be first, employees should be first because if you take care of your employees, your employees will take care of your customers.”
Almost every successful person begins with two beliefs: the future can be better than the present, and I have the power to make it so!
Having a deep purpose to the why we do things, it’s not just a job, it’s not just a salary. I understand that these things are so important and people get caught up in working for organizations because they have obligations - but there is a choice about picking something that you are passionate about. And then the human connection, recognizing your own humility - I think Brené Brown’s The Power of Vulnerability Ted Talk from 2010 sums it up quite nicely.