transparency

An age-old issue

Transparency plays a crucial role in sales, and one essential aspect of it involves openly sharing the deals you can provide. This entails demonstrating to your clients the various resources at your disposal, your ability to secure funding, and the potential for discounts. Such openness fosters a sense of partnership, encouraging clients to engage more readily. Additionally, gaining insight into their budget, priorities, and buying processes aligns you more closely with their requirements, thus increasing the likelihood of a fruitful collaboration. I think sales excellence is about building strong relationships with clients and being transparent about your strengths and weaknesses. And by becoming a trusted advisor to your clients, you can create long-term partnerships that benefit both parties. Remember, transparency is not just essential in sales, but in life as well.


Building revenue capacity

The importance of transparency in sales cannot be overstated, regardless of whether you work for a small or large organisation, acknowledging your strengths and weaknesses is crucial. This acknowledgment not only demonstrates honesty but also helps in creating more meaningful connections with your clients. A potent tool for achieving this transparency is a SWOT analysis on both your own business and your competitors, as this comprehensive evaluation allows you to pinpoint gaps in the market that you are uniquely positioned to fill. When reaching out to potential clients, it's essential to maintain this transparency throughout the sales process. Start by openly discussing any previous investments they may have made in your company. This not only showcases your commitment to transparency but also reinforces their trust in your organisation. I think by highlighting the additional benefits and opportunities available to them, you not only demonstrate your dedication to their success but also enhance the perceived value of your products or services.


Walk the talk

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Sales has always been about the power of persuasion and buyers always want to buy from people whom they trust. According to the Oxford English Dictionary, persuasion is a process whose objective is to change a person’s attitude and/or behavior towards an idea, event, person, or an object. I think that the understanding of various effective persuasion techniques will help sales professionals to make sales and meet their targets and it will also give them an edge over competitors in the market. 


Listening is a major component of persuasion, therefore:
·      Listen with interest
·      Reflect with grace
·      Think with sincerity
·      Plan with optimism
·      Speak with honesty
·      Give with gratitude
·      Act with integrity


Before persuasion comes knowledge, therefore, it’s essential that you do your in-depth research as “one size does not fit all”. Sales professionals need to execute a fine balance between transparency and persuasion to guide the buyer towards the intended outcome of buying. Contact me via e-mail for sales training and workshops about mastering the science of achievement and the art of fulfilment.


Self reflection

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As transparency rises in society, particularly in the business world, there will be more and more open feedback demanded about leadership performance. Knowing how to lead yourself means knowing the answers to the following questions:

  • What is my purpose in this work?

  • What motivates and demotivates me?

  • What are my values and how am I honouring them in my work?

  • What are my strengths and weaknesses, and how am I working on them?

  • How do I overcome challenges and re-energise?

  • What do I tend to resist or ignore?

Your answers may change over time, but they are worth reflecting on if you are serious about remaining a leader. Contact me via e-mail to arrange a meeting.


Gone are the days of one size fits all

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I think that all the stories we tell ourselves about others are only partially true. What do you think? We use negative stories about others to justify self-serving behaviours and people judge you by the stories they tell themselves about your motives and actions. Remember, people may hate you for being different and not living by society's standards, but deep down, they wish they had the courage to do the same.

Generosity is scarce and generosity scales! Generous does not mean that you gave it away for free, it means that you showed up with emotional labour to make things better. Everyone wants is to feel seen, they want products and brands to serve their needs, and they choose brands and products with transparency. The purpose of marketing is to serve people and help them solve their problems. Contact me via e-mail for a deeper dive.