culture

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Preaching to the choir

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Think about the times you have sat in an audience - whether in person or on a digital device – listening to a speaker, you are being influenced. It doesn’t matter what they are saying whether you think it is good or bad, how much you agree  or disagree with it, you are being influenced. This morning I looked up the word, influence and according to the Oxford English Dictionary, influence means “the capacity to have an effect on the character, development or behaviour of someone or something, or the effect itself.”

 

Each of us live our lives based on a worldview, and our worldview is essentially one’s spectrum of perceptions from knowledge to beliefs with countless opinions in between. In other words, our worldview consists of our knowledge, our opinions, and our beliefs. And if we have self-confidence, we hold each of these or all of them as truths, not true in that they could be proven, true, in that is how we see it. 

  • Knowledge is what we know with enough certainty and evidence to support it.

  • Beliefs is what we hold as true, although there is no objective or formal evidence to prove it. 

  • Opinions is what we hold with enough evidence to know that is the way we see things.

I can inform someone’s knowledge and if they disagree, I can support my view with enough evidence to convince them unless they just object no matter what. On the other hand, beliefs are what I believe even when I have no direct evidence to support it. Most of us have had beliefs through our lives that changed and became opinions. Opinions are what we hold as true because we have enough evidence and strong enough beliefs to see something as being proper. We have opinions about everything, for example, sports, relationships, health, parenting, leadership, management, etc. The reason why I have different views today than previously is that I have been persuaded to change many of my opinions through additional evidence and by views of others I trust.

Our clients always come first

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How you approach life says a lot about who you are. As I get older, I have learned to focus more on experiences that bring meaning and fulfilment to my life. I try to consistently pursue life goals that will make me and my closest relations happy; this is a trait that many individuals search for their entire lives. I think that nothing gives a person inner wholeness and peace like a distinct understanding of where they are going, how they can get there, and a sense of control over their actions. Contact me via e-mail and let me have your thoughts on happiness.

“Most powerful is he who has himself in his own power.”
— Seneca

According to the World Happiness Report 2012, “No people can be truly happy if they do not feel that they are choosing the course of their own life.” The report also found that having this freedom of choice is one of the six factors that explain why some people are happier than others. Nordic countries, including Denmark, Norway, Sweden, Finland and Iceland, have appeared on the top 10 of the World Happiness Report since it started publishing its annual rankings in 2012.

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What is holding you back?

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Culture and employee engagement are a rising topic in business and when people know that their contribution matters to their company, they are less likely to leave. I think organisations that intentionally create and cultivate a healthy culture are more likely to earn the trust and loyalty of their stakeholders. According to David Sturt there are 6 aspects of a great company culture:

  1. Purpose - connecting employees to your organisation’s reason for being or the difference you make in the world.

  2. Opportunity - providing employees the ability to learn new skills, develop, and contribute.

  3. Success - giving employees the opportunity to innovate, do meaningful work and be on winning teams.

  4. Appreciation - acknowledging and recognising employees’ outstanding work and unique contributions.

  5. Well-being - paying attention to and constantly working to improve employees’ physical, social, emotional, and financial health.

  6. Leadership - connecting employees to purpose, empowering them to do great work, and creating a sense of camaraderie.

You can watch David Sturt’s brilliant “Can talking to strangers boost your creativity?” TED Talk here.

Fear can be toxic

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Many business people believe that their success is solely dependent on their product and services. What I have learned through my experience is that what is going on outside of the organisation also matters. I think positive emotions are consistently associated with better performance, quality and customer service, and this is true, irrelevant of the industry or roles within the organisation.
Try adding the following words to your vocabulary:

  • I can

  • I will 

  • I know

  • I believe

  • I dream 

  • I am confident 

  • All things are possible 


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Perfection doesn't exist

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I don’t believe in perfectionism! You need perfection in manufacturing and measurable systems, but perfection is the biggest killer of creativity. According to the Harvard Business Review: Perfectionism is a double-edged sword. On one hand, it can motivate you to perform at a high level and deliver top-quality work. On the other, it can cause you unnecessary anxiety and sometimes annoy your colleagues. Currently, the system isn’t built for discovery, it’s built for being told and when it makes no sense, I struggle and question the logic.

“One of the basic rules of the universe is that nothing is perfect. Perfection simply doesn’t exist.....Without imperfection, neither you nor I would exist.”
— Stephen Hawkings
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What are you grateful for?

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Dr. Robert Emmons said, “You can’t feel envious and grateful at the same time. They’re incompatible feelings, because if you’re grateful, you can’t resent someone for owning things you don’t.” When we express gratitude, our brain releases dopamine and serotonin - two hormones that make us feel lighter and happier inside. I think we experience gratitude when we move our focus from what we don’t have to what we do, and when we take time to appreciate and be thankful for those who have contributed to the abundance in our lives. Contact me via e-mail and let me know what you are grateful for.

The choice is yours

Image c/o Aspen Garfoot

Image c/o Aspen Garfoot

Everyone has a choice of how to react to their various experiences. I was brought up to be like Teflon - the non-stick version. My mother would say, “Don’t let other peoples opinion of you become your reality.” I think that it’s essential to take responsibility and learn from the experiences, and I have seen others who are clueless about what happens to them.

“Experience is not what happens to you; it is what you do with what happens to you. ”
— Aldous Huxley

Have a great day and learn from your experiences.

A problem without a solution is...

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"It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who errs, who comes short again and again, because there is no effort without error and shortcoming; but who does actually strive to do the deeds; who knows great enthusiasms, the great devotions; who spends himself in a worthy cause; who at the best knows in the end the triumph of high achievement, and who at the worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who neither know victory nor defeat.” - Theodore Roosevelt

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Win, lose or draw

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How many people do you know who are unaffected by praise or blame?We spend on much time reacting to labels, are own and others’. When you win, be kind and when you lose, be kind, most people learn these valuable lesson in kindergarten. I think that to completely disagree with someone and yet engage with them with respect and honesty, is a superpower. I have observed that smart people are not offended by the truth.

“We all need a personal mythology not because it tells us who we are but because it tells us who to aspire to be.”
— David Amerland
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From my perspective

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I met somebody new last night and he said that the was an avid reader of my site. I was humbled and explained to him that I am on a 6 week online digital marketing course which has affected the length and depth of my writing. He asked me how to start a business from scratch doing work you love with people you care about? My short answer was that due to the global COVID-19 pandemic a new consumer behaviour has emerged and I would approach all business problems from a design and experience led angle. Everything is going digital and there are so many different perspectives to take into account when creating and developing new products and services.


The American trend forecaster, Sarah Owen said, “When it comes to social media bragging, the youth have a new social currency - culture and lifestyle. We see this demographic invest in the experiential, and the ultimate bragging rights are in the wellness, travel, and lifestyle sectors. Posting a photo of a designer handbag is no longer associated with the changing notion of luxury. What is considered to be a luxury today is time and travel, it’s wellness and well-cultured individuals. That’s the new currency.”


Are you curious? Contact me via e-mail when you are ready to look at your engagement.

Ageism simply isn't helpful

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According the the World Health Organization by 2050, the world’s population aged 60 years and older is expected to total 2 billion, up from 900 million in 2015. As I get older, I better understand the following:

  1. Lost money can be found; lost time is lost forever.

  2. Learning to learn, and changing yourself is a superpower.

  3. You are not your job.

  4. Networking is about giving.

  5. The best teacher is your last mistake.

  6. Good manners as important as good education.

I think that experience and wisdom take time and effort to accumulate, and sharing those things can be a significant blessing to others. Contact me via e-mail and let me know what do you think?

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Bad news doesn't get better with age

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Whenever any comes to me with a problem I always have an answer for them, I always look for solutions and if I don’t have them personally, then I will leverage my network. Personal ownership is part of my leadership style as I think that it’s all about the team. Nowadays, I have to constantly remind people that you cannot get all the answers from YouTube.


The subjective side is where you involve individual motivation and culture is just as important as having great systems. You can have the greatest systems in the world but if your culture stinks then you won’t have alignment within your organisation. If the culture of helping and supporting each other is not present within your organisation, then there will not be a level of teamwork required to take on the external challenges. Some level of teamwork and personal responsibility is always required when setting the direction of where of you want your organisations to head. Contact me via e-mail for a meeting to discuss an introspection into your “true worth” principles.