I think the currency of trust is when you sense the other person cares as much about you as they do about themselves. Here are some simple generic questions to evaluate where you stand:
How's it going?
How is what I am doing for you helping or not helping you?
What could I do better?
Where else do you need help?
Did what I do provide value for yourselves and if so, how?
“People don’t buy what you do; they buy why you do it. And what you do simply proves what you believe.”
“Optimism is the faith that leads to achievement. Nothing can be done without hope and confidence.”
I don’t believe in perfectionism! You need perfection in manufacturing and measurable systems, but perfection is the biggest killer of creativity. According to the Harvard Business Review: Perfectionism is a double-edged sword. On one hand, it can motivate you to perform at a high level and deliver top-quality work. On the other, it can cause you unnecessary anxiety and sometimes annoy your colleagues. Currently, the system isn’t built for discovery, it’s built for being told and when it makes no sense, I struggle and question the logic.
“One of the basic rules of the universe is that nothing is perfect. Perfection simply doesn’t exist.....Without imperfection, neither you nor I would exist.”
Those of us who are not so fast with our legs have to be faster in our heads. Most of us learn how to do, unfortunately, very few of us learn how to be. Obsession is always there at the start of learning. I think becoming obsessed with something is what allows you to learn, to develop a habit, turn it into a routine. Contact me via e-mail for an evaluation of your systems and processes.
“Process saves us from the poverty of our intentions.”
“Experience is not what happens to you; it is what you do with what happens to you.”
This week has been rather turbulent, and made me realise that some people build bridges and some people pay a toll to use the bridge. There are more questions than answers and the more that I find out, the less I know.
- Why are we not taught how to build up a conversation?
- What would you say to this or that?
- How could you misinterpret this or that?
- How can I make this clearer?
- How will what I say make the receiver feel?
Before I attend a meeting I try to understand the following:
a) Who will be in the meeting?
b) What’s the objective?
c) What’s our meeting control plan?
d) What are we trying to achieve from this meeting?
Contact me via e-mail if you would like to discuss meeting structures. The purpose of why we are here today is…
The objective for me today is…
The takeaways that I would like you to leave with are…
“Inside every person there are two bears, forever locked in combat for your soul. One bear is all things good: compassion, love, trust. The other is all things evil: fear, shame and self-destruction. When asked which one wins I answer, the one I feed the most.”
The Oxford English Dictionary’s definition of purpose - “the reason for which something is done or created or for which something exists”. When we speak about the sense of purpose in work environments, I usually think from a leadership perspective. Therefore, I think our sole purpose as leaders is to bring a fundamental change to how human potential is led and realised. And if we are to truly realise more of the human potential amongst our colleagues and employees, we need to understand the most important thing is to install a great sense of meaning to the work that they are doing for our organisation. I think that this is because a person who has a deep sense of meaning in their work are significantly more productive, effective and innovative. Also, in my experience the person will feel a much higher degree of life quality.
In other words, if you are truly interested in taking your organisation to the next level of performance, you will need to ensure that you have a high degree of meaning in your organisation. Contact me via e-mail for guidance, mentorship or coaching.
Gravity vs force tension in pendulum motion, this is the beauty of physics. Simple harmonic motion video c/o Harvard University.
““The truth may be puzzling. It may take some work to grapple with.
It may be counterintuitive. It may contradict deeply held prejudices.
It may not be consonant with what we desperately want to be true.
But our preferences do not determine what is true.” - Carl Sagan”
It is well understood by the human resources community that engagement translates into profit. We have all seen or heard about people around us that have been dreadfully treated by business people, whether it’s #MeToo, exploitation or psychopathic bullying. I think that organisations’ who create an environment where their people can thrive and achieve will see increased profits, sales, greater customer experience, etc.
How can we help individuals and departments develop to match the future challenges your organisation will face? What motivates them to get excited about what isn’t yet known? Send me an e-mail and let’s arrange a physical or virtual meeting to discuss a workshop for your organisation.
Cultural and societal shifts over the past 9 months has seen a rise in working from home, a substantial increase in e-commerce and dependency on technology. This in turn has led to a change in the sales function for many companies.
Time - Safety - Meaning
I think that we can increase human psychological safety with training, insight and connection by taking root in moments of vulnerability. In my experience learners should be challenged to connect the learning to what matters to them as this is a reliable formula for creating self connection. Send me an e-mail to book a Zoom meeting.
I use the discovery phase to start the relationship and to understand what the customer needs and how I might (or might not) be able to help them. Here's how to run an EFFECTIVE discovery process in just 4 steps:
1) Learn their role and fit,
2) Learn their business milestones,
3) Learn their priorities to achieve those milestones,
4) Learn what they are doing today to get there
That’s the formula and every step starts with learning! Send me an e-mail and let’s arrange a physical or virtual meeting.
“Never confuse education with intelligence. Intelligence isn’t the ability to remember and repeat, like they teach you in school.
Intelligence is the ability to learn from experience, solve problems and use our knowledge to adapt to new situations. - Professor Richard Feynman”
“I hear and I forget. I see and I remember. I do and I understand. - Confucius”
I think you need these 3 things in sales and you need them now more than ever before:
CLARITY (who are you, what you offer and why it’s different)
FOCUS (who you want to serve and what problems you want to solve)
DECISIONS (where to find great clients, what to sell and at what price)
Today, all the FA Cup matches will start with a minute’s silence to bring awareness to mental health issues. I wonder what are the effects of stabbings, shootings and gang-related incidents on young males who have been conditioned not to speak their peers about emotional issues? Now as a Londoner who has been living in Copenhagen for 23 years where ethnic minorities, in general, are also not integrated within mainstream society, I have been observing disenfranchised men for decades.
How hurt we feel about our loss and if we do express it in any way then it is expected to be in a masculine way, for example, retaliation, revenge, speaking about retribution, etc., and that’s what we have been teaching each other for years. Perhaps this is why we have such a high rate of suicide amongst men because the dialogue is just not there. We are not speaking amongst ourselves about emotional issues, being open with one another about how we feel. Speaking up may not solve everything but it will definitely help!
Many of us have heard about soldiers who served in Afghanistan, Iraq and Syria who returned ”home” with post-traumatic stress disorder. I think that there are similarities between war zones and the everyday battle young men are facing in our inner cities. The trauma of thinking that if they look at somebody in the ”wrong” way, they may be stabbed - this mindset are making people do some really crazy stuff. I can engage with these youngsters on their level, I can give them focus and aspiration because if we can change their mental game then we can change their external world.
We are all fragile, we all have traumas and it’s easy to judge people we see struggling with addictions, weight issues, self-esteem, etc. We have all been in a bad place in our heads, take a moment to think about that time in your life and just imagine how far you would have fallen you if didn’t have a support structure around you. There are many of us who think that we have got it together, we should all remember that we are only a few steps away from losing it all.
Fear is a condition for those we help, contact me here to book a 1:1 session...
