You Know What I Mean
We currently live in an information-rich, time-poor world and as a result, it is easy for us to behave like rats - in other words, we see an opportunity (stimulus) and we jump at it (response). The great thing about being human (aside from our ability to use a TV remote) is that we can exercise choice. So unlike one of B.F. Skinner's rats, our behavioral equation is Stimulus > Choice > Response.
The challenge is that sometimes we move so fast we whoosh right past our choice and feel like we are simply reacting to the multitude of stimuli - demanding customers, boss' deadlines, screaming children, "you've got mail" notifications, web page pop-up ads, Facebook status changes, GPS voices telling us to "veer right", text tones on our phones, etc. So, to help you intentionally respond to inbound opportunities and requests, here are four useful questions:
Does it interest me?
Do I have the resources (skills, money, contacts, knowledge) to make a positive impact?
Do I have the time (our most precious resource) for it?
Can I make the personal commitment necessary to be successful or fulfill the demands?
These questions reveal a thought process that highly successful people use to live intentionally. They never lose sight of the "C" - choice.
The choice is ours. Our success can be accidental or intentional. Choose to live intentionally.
Curiosity Killed The Cat
This week, I have observed the most articulate 2 year old, Isiah is his name. His line of questioning revolved around, “Why? Why is it like this? Which invariably led me to ask the question, “Why can’t it be different?”
I think discovery is seeing what everybody has seen and thinking what nobody has thought.
My process revolves around the 4 D’s (discover, define, develop and define) and therefore, always starts with discovery…
Facts on Friday
This quote from Alfred D’Sousa has always been a favourite of mine: “For a long time it seemed to me that life was about to begin - real life. But there was always some obstacle in the way, something to be gotten through first, some unfinished business, time still to be served, a debt to be paid. At last it dawned on me that these obstacles were my life”.
I think ife and work will always be messy, therefore, trouble shooting, firefighting and problem solving are how we spend a lot of our time so, let’s make sure we enjoy it.
Remember “Happiness is a journey not a destination and complaining is not a strategy.”
Throwback Thursday
Imran Amed, founder and editor-in-chief of The Business of Fashion and I were keynote speakers at Fashion Talks, Antwerp (October 2013).
One Picture is Worth a Thousand Words
What Problems Are You Fixing?
There has never been more tools, technology or creative thinking around how to connect with the consumer. Today, we are building a vast array of habitats inside a single eco-system that is completely connected by software, promotions, technology, data science and we don’t care where the consumer enters, it can be in any of these habitats on the customer journey.
In other words, you need to make people feel before they think and act on something. We are storytelling animals and we start developing our understanding of stories through fairytales and role play during our childhood. This continues throughout our lives, as we become professionals, whether you study law, medicine, business or engineering. Regardless of what you are selling, I think that we are all in the business of moving hearts and minds.
Motivation on Monday
If you love someone, tell them now.
If you miss someone, connect with them.
If you appreciate someone, show them.
If you made a mistake, apologise.
If you want to feel lighter, forgive first.
If you are confused, ask more questions.
If you are stuck, ask others for help.
You Do Have A Choice
It’s all about mindset, from the moment you wake up to the moment you rest your head at night, everything is up to you! Your emotions, your thoughts, your perception and your reactions - every moment. When someone tries to trigger you by insulting you or by doing or saying something that irritates you, take a deep breath and switch off your ego. Remember that if you are easily offended, you are easily manipulated!
I think the only thing you can control is how you treat yourself and this knowledge of that one thing can change everything. Before I write anything, be it an e-mail, text message or on SoMe, I ask myself these 3 important questions:
Is it important?
Is it respectful?
Is it necessary?
Service
What are the fundamental capabilities of a human system that are crucial to its capacity to execute flawlessly and innovate consistently?
The words you use to frame your current situation will change your mindset and elevate your mood. A positive mindset allows you to stay open to new possibilities where others see barriers, and a positive mood will lift your spirits and attract people in your life who will help, support or hire you.
Successful individuals in any field used positive words to frame an outcome. It's an imperfect world and despite hours of practice and years of experience, the ball won't always bounce your way. Now and again you will be dealt a bad hand or an unprecedented pandemic, and by default this will change your plans.
I think the important thing is the path you travel and the people who accompany you, not the destination to which it takes you.
Learnings from 2020
Last weekend, my son had his Confirmation (coming of age celebration - an affirmation of faith in God and it is also seen as the transition ritual from a child to adult). During the reception one of his friends asked me a question - What is the biggest lesson you have learned in 2020?
I was quite impressed that a 15-year-old was thinking on such a deep level.
My answer was that I’ve learned that during times of crisis, you can either be a giver or you can be a taker and you choose who you want to be. When this pandemic is over and I look back or you look back, the question we will ask ourselves – “What were you, were you someone who gave and helped during the pandemic or were you someone who took?” So I learned that we have a role to play and you have a choice.
“If” by Rudyard Kipling is one of my favourite poems, do you know it?
If you can dream and not make dreams your master;
If you can think and not make thoughts your aim;
If you can meet with triumph and disaster;
And treat those two impostors just the same,
If you can fill the unforgiving minute
With sixty seconds’ worth of distance run,
Yours is the earth and everything that in it,
And, what is more, you’ll be a man, my son.
What Have I Become?
The COVID-19 pandemic has been a time for reflection. I am fully aware that opportunity is always mixed with difficulty, therefore, the only time when things will change is when I change. “I am not a product of my circumstances I am a product of my decisions.” – Stephen Covey
I had an epiphany last week that made me think about the meaning of my life and what have I become. The voice said, “You can have more than you’ve got because you can become more than you are and unless you change what you are, you’ll always have what you’ve got.” I know that the major key to my better future is me, and in my case true happiness is not contained in what I get, happiness is contained in what I become. I immediately knew that I had to start working on myself and as there are only 24 hours in a day, time was not the issue. You cannot get more time, but you can create more value as we primarily get paid for the value we bring to the marketplace. We have plenty of energy to do the things that we really want to do as motivation creates energy.
What are my life goals? How can you hit a target that I don’t have? How to set goals and how to achieve them? I know that you have to have your goals in place to get what you want, and I have to set the kind of goals that will mean something by achieving them. I have to start by making myself comfortable with being uncomfortable as when you let yourself get comfortable with your way of life, you miss out on what you could accomplish when you keep reaching for the next golden ring. One has to eliminate all the negative influences in your life and that also means friends who are dragging you down and keeping you from reaching your goals.
1. Identify exactly what you want.
2. Why do you want to reach this goal?
3. What are the obstacles you need to overcome in order to achieve this goal?
4. What are the skills and knowledge required to reach this goal?
5. Who are the people, groups, organisations you need to work with in order to achieve this goal?
6. What is the plan of action required to achieve this goal?
7. When is the completion date?
Your goals could be physical, mental, spiritual, social, family, career or financial. Are you committed to reaching your goals? When you have a solid base with a solid commitment and solid objectives then you have a much better chance of reaching your goals. Please do not confuse activity with accomplishment! Have you written out your clearly defined goals? Yes? If no, why not? Is it because of fear, a poor self-image, no desire or just because you don’t know how? Would you like some guidance with how to set your goals? I am interested in building characters and developing leaders. Contact sb@stephenburrell.com
Who is Responsible for Your Return to Work Strategy?
The most successful global leaders in fighting coronavirus have communicated clearly, displayed empathy and always favored science over politics. When challenges arise we don't rise to the occasion, we sink to the level of our training. We have to recognize that things are not going to back to what they were before the coronavirus. The pre-COVID world was all about performance, agility and efficiency, the post-COVID world will be all about one thing - survival. Does your organisation have a plan for how we get people back to work? Are you ready to tackle the challenges ahead?
Health and safety of the workforce should be management’s top priority and managing employee numbers will be critical to protecting workplace health, as the higher the number the higher the risk. Have you thought about the benefits of a staggered reintroduction, e.g. rotating who works from the office and who works at home?
Once open, how can you keep your employees safe? There will be more questions than answers, for example:
- What will be the new physical setup?
- How much distance should there be between desks?
- Have you made restrictions on your office building capacity?
- What about employee gatherings around the coffee machine?
- What about the cafeteria and lunchtime procedures?
- Have you developed new office sanitization protocols?
- Will there be guidelines for wearing personal protective equipment, e.g. face masks and/or gloves?
- What are the rules for checking employees who are returning to work after illness?
- Will your employees need help to manage this mindset change?
- How will you deal with employees who are reluctant to return to the office?
- Do you have a Crisis Management team to deal with ethics and compliance complaints?
Would you like to have a training plan for implementing new operational procedures, processes and policies during your “back to workplace” transition and beyond?
Contact us on sb@peakbalance.dk to hear more on how we can help your organisation.
Why Do We Do What We Do?
The great Zig Ziglar said, “Motivation gets you going, and habit gets you there. Make motivation a habit and you will get there more quickly and have more fun on the trip. You are free to choose, but the choices you make today will determine what you have, be and do in the tomorrow of your life.”
We are not in the business of knowledge transformation we are in the business of skill acquisition. Do you know the difference between a skill and a habit? A skill is the ability to do something well and a habit is something you do mentally or physically, that starts as a choice and then becomes a nearly automatic pattern.
In reality, a habit is the function of our subconscious mind. There is no greater evidence of the marvelous power of our subconscious than the force and sway habit holds in our life. We form habits in our subconscious mind by repeating a thought or behavior and act it out over and over again until it establishes tracks in our subconscious mind and becomes automatic. What percentage of our daily behaviors are choice? Studies have shown that between 40 and 45% of what we do each day are habits. Therefore, when we understand how habits work, then rather than being the consumer of our lives, we become the creator.
The Power of Habits training is about teaching leaders and individuals how to leverage habits so that they can improve results. The key to exercising regularly, losing weight, being more productive and achieving success is understanding how habits work. The Power of Habits training will do 3 things: increase performance, improve outcome and ignite culture. Performance is what we do, results is what comes from our actions, and culture is how we behave.
We change the world by changing behavior and there’s a process to that and at Peak Balance (Vital Smarts), our digital learning tools can help facilitate training outside the traditional classroom settings. We have put together a series of micro-trainings which consist of a series of short, focused learning modules that are delivered through Adobe Connect. These trainings have proved to be highly effective at accelerating onboarding and improving retention.
For further information - contact: sb@peakbalance.dk
Lonely, Frustrated or Bored
Yesterday morning, I was speaking to my elderly parents in London about whether they had changed their eating habits during the pandemic. Jared Diamond in his book, “Guns, Germs, and Steel”, studied why some cultures today are highly advanced and others are still living very primitive. One of the key factors was the difference between how they ate. Today, I reached out to the health expert and nutritional therapist, Thorbjörg Hafsteinsdottir for her opinion. Thorbjörg is the best selling author of “10 Years Younger in 10 Weeks” - As I wanted to know if Thorbjörg agreed with Jared Diamond prognosis?
We know that what we eat has a great impact on our health and how old we get. The “Blue Zones” are areas across the globe where people tend to live the longest and have remarkably low rates of heart disease, cancer, diabetes and obesity. Research has shown that these cultures are different from each other and the diet is not the same, for example, in Okinawa (Japan) their diet consists of fish, plants, sea plants, bitter melon and meat, once or twice a month. In Sardinia (Italy) their diet consists of high protein pasta, olive oil, fish, meat and red wine, and the Hunza’s in north Pakistan eat beans, whole grain bread, some meat and vegetables. Although food choices vary from region to region, what they all have in common are that Blue Zone diets are primarily homemade from scratch, with no added sugar or bad hydrogenated oils and they all steer clear of processed foods. Communal eating with friends and family, high levels of physical activity, low-stress levels and a strong sense of purpose also plays a huge role in their long lives.
Today, it is common knowledge that excessive sugar intake is extremely dangerous! Added sugar in starchy food, bread, cakes, pasta and other high glycemic food, interferes with the blood sugar balance and can make you insulin resistant, leading to obesity and inflammation, which is a part of almost all health problems and known medical diagnoses.
In my opinion, everyone wants to be happy, healthy, wealthy and to have good personal and professional relationships. How would you define who you are and what you do?
Well, I am one of those in your vision group 😊. For the past 30 years or so, I have been teaching, inspiring and motivating people to take action on their health by taking better and healthier choices. I am doing my best to walk the talk.
Currently, we are experiencing the COVID-19 pandemic and we are changing our behaviours and adopting new routines as the global lockdown continues. Everyone is speaking about a vaccine as the solution but I cannot help but think there must be an alternative and as the immune system is the operating system of the body. What role do you think strengthening our immune system could play?
Based on science there is no doubt that having a strong immune system is a good first defence against any germ, bacteria or virus. The elderly and people with pre-existing health conditions (e.g. cardiovascular diseases, diabetes, high blood pressure, chronic respiratory diseases, etc.) are, particularly at risk. There is so much we don't know about the coronavirus and how it behaves in the body. We know it attacks the lungs, and also that it is the immune system that fights this cytokine inflammation storm on the lungs. Due to the genetic range, it is quite normal that some people die from a viral disease while others do not even notice it. The bottom line is that there is no magic pill or a specific food guaranteed to bolster your immune system. I would recommend that you maintain a healthy diet, increase your daily vitamin D intake, improve your sleeping habits, reduce your stress levels and avoid excessive alcohol consumption.
The coronavirus has had unprecedented impacts on the world and some say the worst is yet to come. I have hope for the future and understand that during these uncertain times, it’s more critical than ever to take command of your emotions and attitude. Can you tell me a little about your upcoming online course (in Danish) which starts on Monday 20th April?
The immune system is vital and crucial for our life, all systems in the body are connected to the immune system. On this course, I will take you through the many functions of the immune system - I will speak about blood sugar and insulin, inflammation and obesity, stress, stress factors and sleep. I will also talk about food and diet, advise on what to eat in order to maintain a balanced immune system, sharing plenty of good advice for everything!
This course will provide you with a basic platform - a forum for people to meet, be inspired, gain motivational tools and guidance during these strange times. The loneliness, the frustration of not knowing when this will pass or feeling bored can easily be used as an excuse to lose control and eat your way out of the "crisis". I am here to help prevent that happening, to support you and to support your body and mind.
Thank you Thörbjorg 🙏🏽. I also know that good habits automatically transform our lives therefore I have signed up for your online course.
You can contact Thorbjörg via E: thorbjorg@thorbjorg.dk or T: (+45) 40 91 64 13
Stimulus > Choice > Response
“Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.” – Victor Frankl
We live in an information-rich, time-poor world, as a result, it is easy for us to behave like rats. In other words, we see an opportunity (stimulus) and we jump at it (response). The great thing about being human (aside from our ability to use a TV remote) is that we can exercise choice. So unlike one of *B.F. Skinner's rats, our behavioural equation is Stimulus > Choice > Response.
*B.F. skinner was an American psychologist who developed the Theory of Operant Conditioning. The idea that behaviour is determined by its consequences, be they reinforcements or punishments, which make it more or less likely that the behavior will occur again.
The challenge is that sometimes we move so fast we whoosh right past our choice and feel like we are simply reacting to the multitude of stimuli - demanding customers, boss' deadlines, screaming kids, requests to volunteer, web page pop-up ads, Facebook status changes, "you've got mail" notifications, GPS voices telling us to "veer right", text tones on our telephones, and on and on.
So, to help you intentionally respond to inbound opportunities and requests, here are four useful questions:
Does it interest me?
Do I have the resources (skills, money, contacts, knowledge) to make a positive impact?
Do I have the time (our most precious resource) for it?
Can I make the personal commitment necessary to be successful or fulfill the demands?
These questions reveal a thought process that highly successful people use to live intentionally. They never lose sight of the "C" - choice.
The choice is ours. Our success can be accidental or intentional. Choose to live intentionally.
Contact me here to book a 1:1 session
Crucial Conversations Training
Did you know that I am a certified Crucial Conversations Trainer?
Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional and risky topics - at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), you’ll surface the best ideas, make the highest-quality decisions and then act on your decisions with unity and commitment.
What Is a Crucial Conversation?
A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations - when handled poorly or ignored - lead to strained relationships and dismal results.
What Does Crucial Conversations Training Teach?
Crucial Conversations teaches participants how to:
• Speak persuasively, not abrasively
• Foster teamwork and better decision making
• Build acceptance rather than resistance
• Resolve individual and group disagreements
Who Needs Crucial Conversations Training?
Does your organization suffer from taboo topics, deference, disagreement, analysis paralysis, information hoarding, office politics or alienation? Is your organization battling declining productivity, safety violations, low morale, reduced quality, poor customer satisfaction or other bottom-line concerns? Then you, your team, or your organization needs Crucial Conversations Training.
My aim is to guide teams, leaders and entrepreneurs on how to focus on your company’s performance and culture by integrating open communication into the heart of your business. Crucial Conversations workshops are two days and ideally have a minimum of six participant. For further information please contact me.
Look Inside
Just imagine if we changed our opinion on suffering and from now on we think that suffering is awesome. Some of the greatest people on earth have suffered the most, for example, Nelson Mandela. Difficult times, pain, failure and loss can be looked upon as learnings, perhaps even as purification in preparation for personal heroism.
How would your life be if you were given the tools to use disappointment, difficulty and heartbreak as a crutch to strengthen yourself? If everything that hurts you, you used to make yourself a better person. The inner work is how you move through the blocks of your shadows that are covering your primal genius. ”The more you sweat in training, the less you will bleed in war.” - Navy Seals
As children, we live through our heart as we grow older we move out of our hearts and into our heads, we are taught to numb our feelings and live in our heads. In my opinion, great art, great architecture, great business, great lives don't just come from our heads, they come from our hearts, our passion, our feelings and our gratitude. I can resonate with Jay Shetty when he says, ”We are wired for generosity but educated for greed.”
I recently asked a medical doctor, “What is in charge - your head or your heart?” He answered, “the head” and I disagreed and bravely challenged him. I said, “You can find people in your profession, who are hospitalised, still alive but clinically brain dead. I am sure that you would agree with me that when your heart stops it’s over and out!”
Succeeding in life and battle is all about training, preparation and putting in the work needed to rise above the adversities that each one of us will face during our lifetimes. Contact me here to book a 1:1 session…
We Are All Fragile
Today, all the FA Cup matches will start with a minute’s silence to bring awareness to mental health issues. I wonder what are the effects of stabbings, shootings and gang-related incidents on young males who have been conditioned not to speak their peers about emotional issues? Now as a Londoner who has been living in Copenhagen for 23 years where ethnic minorities, in general, are also not integrated within mainstream society, I have been observing disenfranchised men for decades.
How hurt we feel about our loss and if we do express it in any way then it is expected to be in a masculine way, for example, retaliation, revenge, speaking about retribution, etc., and that’s what we have been teaching each other for years. Perhaps this is why we have such a high rate of suicide amongst men because the dialogue is just not there. We are not speaking amongst ourselves about emotional issues, being open with one another about how we feel. Speaking up may not solve everything but it will definitely help!
Many of us have heard about soldiers who served in Afghanistan, Iraq and Syria who returned ”home” with post-traumatic stress disorder. I think that there are similarities between war zones and the everyday battle young men are facing in our inner cities. The trauma of thinking that if they look at somebody in the ”wrong” way, they may be stabbed - this mindset are making people do some really crazy stuff. I can engage with these youngsters on their level, I can give them focus and aspiration because if we can change their mental game then we can change their external world.
We are all fragile, we all have traumas and it’s easy to judge people we see struggling with addictions, weight issues, self-esteem, etc. We have all been in a bad place in our heads, take a moment to think about that time in your life and just imagine how far you would have fallen you if didn’t have a support structure around you. There are many of us who think that we have got it together, we should all remember that we are only a few steps away from losing it all.
Fear is a condition for those we help, contact me here to book a 1:1 session...
Simon Nygaard Hoff, co-owner and creative soul at Wonderland Agency
You and I met each other around 2008 when you had the WAS Gallery in Vesterbro even though we have not seen much of each other over the past couple of years. Last year we bumped into each other at Helle Mardahl’s ’vernissage‘ in Boffi and we both remembered that healthy relationships are nurtured by good conversations.
Thanks for taking time out of your busy schedule to meet me. As adults we often let the serious things in life suck all the joy out of our lives. We need to engage the younger side of ourselves to remember what it means to have fun. It’s important to let yourself be a juvenile every now and then, not everything needs to be so critical all of the time. During this interview, I will go with the flow and it’s totally unscripted 😊.
Can you tell me a little about your background?
It all began with the Wonderland Magazine in 2005 which kickstarted the Wonderland journey. In the first magazine we had a big article with Tal R and Jonathan Meese. We based the concept around dressing them up as Freud and his mum, as they were both in love with Freud. Tal R and Jonathan Meese said they would like to use the costumes, but we had to come over to Berlin. As we were still students travelling to Berlin was expensive but we managed. Subsequently, Tal R and Meese had a huge exhibition at Statens Museum for Kunst called ”Mor”, SMK had already made promotional material which they scrapped in favour of our images for the official press release, advertising and posters. Crown Prince Frederik and the Minister of Culture, Brian Mikkelsen, opened the exhibition. We were buzzing, this was an ideal start for us and the success was a big deal for us students, over the next couple of years we made 11 issues of the magazine, which were distributed in Denmark and Germany.
What are you up to nowadays?
Product design, furniture design and interior design.
What made you choose to design the salt and pepper pots?
It was because I made the concept and interior design of a restaurant on the top floor of Illum. I was hired by Carlsberg to design the Bar Jacobsen restaurant/bar - I did the concept and interior design, and then I bought a lot of chairs from a company called, Please Wait To Be Seated (PWTBS). The owner (Thomas) came to the opening and asked if there was something I would improve. Now, as there is always one thing that you are annoyed about and it was the salt and pepper pots. Thomas said that is was really funny as he, wanted to add a salt and pepper design to the PWTBS collection and then I was hired as the designer. I told him that if he gave me 14 days I would come back with some great ideas and the rest is history.
They are made in wood and are being sold in cool shops like Illums Bolighus and Stilleben, but we think they still need a more commercial retailer as it's a royalty agreement.
How did you get into the art world?
My education is a pretty boring project management degree and I am an autodidactic graphic designer. I slowly moved into the art world when we opened Wonderland Art Space in 2008. Working with the room experience, collaborating with different artists to build and design art bars for festivals. In 2010, I was working on the visual identity for Roskilde Festival, making an art bar for Absolut vodka (Pernod-Ricard) with Helle Mardahl and Andreas Emeniusalso I was making a campaign for Diesel. I was subsequently hired by Roskilde Festival in 2011 to make another art bar, again it was sponsored by Absolut vodka but this time I worked with the artist, Anne Sophie Sandal on the project.
What were you interested in whilst at school?
I grew up in Svogerslev (small town outside Roskilde), I went to high school in Roskilde, but immediately afterwards I moved to Copenhagen as I was so tired of small city life. Even though I really like Roskilde and will probably move back one day...
I was interested in creativity and art whilst I was at school, I wasn’t interested in learning languages or mathematics, I just wanted to play football and learn about creativity. The only thing that I knew was that I had to move to Copenhagen as soon as possible. I attended a 6-month foundation graphics course at Copenhagen Technical School which was extended to one year and I attended film, drawing and graphic courses.
Afterwards, I started a small T-shirt brand called SLRP with Rasmus Blæsbjerg who was one of the first web design teachers at the Design School and was also best friends with Oliver Bjerrehus. I moved to New York for a few months with Rasmus and tried to build up SLRP over there with an American partner, but it did not work out.
Did you read comics or magazines? Who was your hero?
No, I read magazines and I was really inspired by the American W-Magazine that featured fashion, art, film and culture. I remember receiving some money from my aunt and immediately buying a retrospective book featuring W-Magazine issues from 1990. The book was huge and cost DKK 2.500. Then I knew that I really wanted to make a magazine one day.
I have never been a big fan of comics, Rasmus Blæsbjerg was the man I looked up to for many years, he was a character and very funny. The Wood Wood guys were also quite an inspiration, especially in the beginning when they had the shop on Krystalgade.
What was your first big career decision?
In the beginning of the 2000s, I started to learn a lot more about visual art and then I became a fan of a lot of artists because for me art is pure creativity where there are no rules. There are just your own rules, there is no client, you don't have to think of a brand, there is no brief. As an artist you can do what you like. The downside of all of this freedom is also the difficult part! I have been advising a lot of young artists about their career, they should know what they want to do, which direction they want to pursue, for example, sound, video, installations, etc. You cannot do it all, if you want to be an art superstar you have to think about your own brand - Tal R is a good example as you never doubt that it is him when you see one of his paintings. The way he combines the colours and figures, he has a childish way of painting with an edge. Tal R is also really good at speaking about his art, his work has a high level of quality, his motives are appealing - it's painting, it's childish, it's funny. He uses beautiful colours and he's really charming and good at networking. Tal’s also made a lot of right choices, e.g. he’s represented by Contemporary Fine Arts in Berlin and I've met the owner, Bruno many times, he's also a lot of fun. There are so many characters within the art industry 😊
Everyone wants a deeper connection with their clients, how do you create an emotional connection with your customers?
We at Wonderland are a commercial agency but we combine our own projects e.g. salt & pepper, with more commercial projects. We have just reopened the gallery, we are making a podcast about the advertising business. We don't ask permission, we just do it!
It's really important to get your own experiences, for example, trying to make an event because it is really difficult. Getting people to come, creating the marketing and promotion, so if you have that experience then you know how hard it is when you have to do it for a client. Their client’s budgets also have to reflect that if they want to be successful.
It's difficult to get big budget projects, you really have to fight for them and then to have permission to be creative within your own field of expertise and that takes a lot of back and forth, briefs, meetings, etc. Now we are staffing up on the management side, as we know that we have a good reputation and the best creative freelancers want to work with us, where we have struggled in the past to get the big budget jobs.
It appears as though you made a seamless transition from the art world into communication & design. What were the key drivers for you to make the move into the communications world?
The transition has evolved by taking small steps, going more towards a commercial agency and away from the art business. We had a tipping point at the end of 2011, where we had to make the decision whether we wanted to run a creative agency or to run a gallery. At that time the gallery was representing 5 artists and they wanted to be represented at international trade fairs. However, we were not prepared to spend our weekends trying to sell art when we knew that we made all our money from the creative agency. The gallery was more the face; it was definitely not the body.
We started to make small campaigns for Tuborg, we became the Danish advertising agency for Absolut vodka and Diesel, and they both liked the edge that we could bring by gathering the cool creatives. We could not give the artists the representation they deserved, so we decided to close the gallery and move in the city and run our commercial agency there.
In 2103, we landed our biggest job to date for Somersby. We created a sub-brand, ”Somersby Unlimited” specifically targeting young party goers in Denmark. Here we had our commercial breakthrough and a huge budget. We created everything for the concept (strategy, brand name, visual identity, packaging design, etc.).
Carlsberg sold out of Somersby everywhere during the first two years and this is really something phenomenal when a Carlsberg brand sells out, as they really produce a lot of units. There was so much hype created around the product, simply by adding animal print on the bottles - it was a really simple idea, but the timing was perfect. Fashion is really mainstream and it can move a lot of people, we needed a creative basis for the idea for Somersby to become fashionable. The following year we knew it would be floral prints and we knew that if we integrated that on the bottles it would be a hit and again it sold out. The third-year was really difficult to follow up on the iconic bottles, so, unfortunately, Carlsberg closed down the brand.
What role has digital taken in your business model?
Yes, it does! We have two sides of the Agency, I am head of design & art and there is not much digital on that side. The other side is SoMe and digital marketing. Here there is a lot of digital, looking at online trends, Facebook algorithms are constantly changing but as we are doing all the SoMe for Fitness World we have to stay on top of the game. And my business partner, Sophie Hardinger is running that side of the Agency, she has become a SoMe nerd. We have 4 people in her department and hire freelancers if we need to work with Adwords etc.
What makes your brand stand out from the crowd?
I hope that this artistic creative edge we have is the reason why clients want to work with us. Pernod-Ricard recently contacted us again as they want us to integrate their brands in a creative and cool environment.
I realised that when you develop strong ideas and you invest in the creative process, for example, thinking about the materials, the look, etc. delete. then I am really good at taking a brand and taking it into a physical dimension with a lot of funny creative solutions. I prefer to work on interior designs rather than creating advertising campaigns! The work will last a lot longer than just a quick fix, but of course it's difficult to convince companies to invest money into a long-term solution than a quicker, cheaper one. I have managed, so far, to explain and sell to a supertanker like Carlsberg where the Hall of Carlsberg has been up for 5 years and the Carlsberg VIP Lounge at Parken has been there for 7 years